As a token of our appreciation for your business, we wanted to give something back, this is why we have launched this great Reward Points Program.

Our Reward Point Program is as simple as it sounds. While shopping at Cuban Lou's Cigar Co. you will earn Shopping Points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at Cuban Lou's Cigar Co..

The Reward Point Program officially kicked off November 13th, 2007 . All purchases made after that date will earn points.

When an order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points.
All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by Cuban Lou's Cigar Co..

Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want.

You must login to your account in order to view the status of your points.

During the checkout procces you'll be able to pay for your order with your points balance.

* in most cases shipping fees and taxes excluded. See refered FAQ for more details.

Currently, for every $1.00 spent at Cuban Lou's Cigar Co. you'll earn 1 point(s).
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

Last updated: Monday 15 October, 2007

If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Cuban Lou's Cigar Co..
During the checkout proccess, on the same page that you select a payment method, there will be a checkbox you need to tick off to use your points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then using the points.

Currently, a minimum balance of 500 points is required before you can redeem them.
We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Thursday 02 August, 2007

Currently, no Minimum Purchase Amount required to redeem your points.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Thursday 02 August, 2007

A maximum of 100,000 points is allowed to redeem per order.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Tuesday 13 November, 2007

No. When calculating the amount of points earned, the shipping fees are excluded.

Last updated Tuesday 31 July, 2007

No. When calculating the amount of points earned, the taxes are excluded.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Tuesday 31 July, 2007

No. When calculating the amount of points earned, all items which have been discounted are excluded.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Thursday 02 August, 2007

No. When calculating the amount of points earned. Any purchase made by redeeming points are excluded.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Monday 08 October, 2007

"Word-of-mouth" advertising is the most powerful form of advertising there is.
Referral Points is based on the idea that we should both benefit from your referrals.
When referred friend place an order, during the checkout procces on the same page that you select a payment method there will be a box to enter a Referral code . Your Referral code is your registered email address with us.
When we receive your referred friends completed and approved order, we will reward your Points account with 500 points .
The more first time orders we receive from your referrals, the more reward points you will receive.

Last updated Monday 15 October, 2007

"Writing Review is ego boost knowing others read your opinions, and maybe even take your advice."
Sharing Your Product Reviews will assist us to continually improve our offers and service to you as well as helps others to choose the right products.
We would like to thank you for helpful review that you gave us, therefore for every quality review, we will reward your Points account with 50 points .
Your Review must meet all of the following conditions:

• Your Reviews must be original.
• Reviews must be focused and concise on the product under review.
• Reviews should not duplicate content already published.
• Be truthful and objective.
• Reviews should not include posts that have spam, commercial or advertising content or links.
• Reviews should not abuse, harass, or threaten another's personal safety .

Cuban Lou's Cigar Co. reserves the right to refuse or remove any review that does not comply with above conditions.
Cuban Lou's Cigar Co. staff reserves the right to correct misspelled words, grammatical errors.
Cuban Lou's Cigar Co. is not responsible or liable in any way for ratings and reviews posted by its customers.

Last updated Monday 15 October, 2007

Currently, no restrictions apply to what items may be purchased using your points balance.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated

Currently, no restrictions apply to the kind of items which may be purchased using your points balance.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Tuesday 31 July, 2007

• Shopping Points are only available to registered Cuban Lou's Cigar Co. member's.
• Shopping Points Reward can only be collected and used with online purchases. and are only validated at Cuban Lou's Cigar Co..
• Points are non-refundable and can't be transferred between members.
• Shopping Points are non-transferable or exchangeable for cash under any circumstances.
• Shopping Points will not be refunded for any cancelled order.
• When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
• When calculating the amount of points earned. shipping fees and taxes are excluded.

Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.

For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail.